Shipping Information

Right now, we ship Australia-wide only — straight to your door, no matter where you are in the country.

Processing Time: 1–2 business days (Mon–Fri)

Delivery Time: Once dispatched, your order should arrive within 3–10 business days
We’ll keep you updated every step of the way.

Shipping Costs
Enjoy FREE shipping on every order — always.

Cancelling an Order
Changed your mind? No worries! Please contact our customer service team as soon as possible after placing your order so we can confirm the cancellation before it ships.

Delayed Orders
If your parcel is taking a little longer than expected, please allow an extra 2 business days and double-check your tracking link.
Still no luck? Reach out to us with your order number, and we’ll look into it right away.

Damaged or Incorrect Items
Received your parcel but something’s not right? Send us: Your order number Photos of the issue A brief description of what went wrong We’ll sort it for you quickly.

Need Help With Your Order?
If you need to get in touch, simply send us a message through our Contact Us page with your order number. One of our friendly team members will get back to you within 24–48 hours.

Founder & Team

W&W was created by a fellow Aussie mum who knows firsthand how beautiful — and chaotic — parenthood can be. I started this brand wishing I had these products during my own journey: practical, stylish essentials that make life with little ones just that bit easier! We’re here to help families enjoy more cuddles, fewer puddles, and all the magic in between. 💛